(01) Where are your clinics located?
Meditar Clinic SCBD (Jakarta)
Meditar Clinic Kelapa Gading
Meditar Clinic Surabaya
(02) What are your operating hours?
Jakarta Clinics:
Tuesday – Friday: 10:00 AM – 5:30 PM (last appointment 3:00 PM)
Saturday – Sunday: 10:30 AM – 5:00 PM (last appointment 2:30 PM)
Monday & Public Holidays: Closed
Surabaya Clinic:
Monday – Friday: 1:00 PM – 9:00 PM (last appointment 7:00 PM)
Sunday: 9:00 AM – 3:00 PM (last appointment 1:00 PM)
Saturday & Public Holidays: Closed
(03) What payment methods do you accept?
We accept cash, QRIS, debit cards, and credit cards (Visa & Mastercard).
International cards are subject to a 2% fee.
We do not accept Maestro, JCB, UnionPay, or American Express.
(04) Do you have any promotions?
Yes, we offer a First Trial Promo (50% OFF) for new patients:
Benefits include pain relief, improved posture, and better mobility.
Terms & conditions apply (new patients only, reservation required, cannot be combined with other promos).
(05) Do you accept insurance or reimbursement?
We do not work directly with insurance providers.
However, we can issue a receipt for reimbursement purposes.
For treatments with Master Chris Leong, medical documents for insurance claims are not provided.
(06) What services do you offer?
We provide:
(07) What conditions do you treat?
We specialize in treating conditions related to:
(08) Do I need a consultation before treatment?
Yes. A consultation is required to assess your condition and determine the most suitable treatment plan.
(09) How long does each treatment take?
(10) Who performs the treatment?
All treatments are performed by senior therapists trained directly under Master Chris Leong.
(11) Is there an age limit?
There is no strict age limit. Treatment depends on the patient’s condition
(12) Can I fully recover?
Recovery results vary for each individual depending on the condition and response to treatment.
(13) How do I make a booking?
You can book by providing:
Our team will assist you with scheduling and recommendations.
