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FAQs

(01) Where are your clinics located?

Meditar Clinic SCBD (Jakarta)

Meditar Clinic Kelapa Gading (Jakarta)

Meditar Clinic Surabaya 

(02) What are your operating hours?

Jakarta Clinics:
Monday – Friday: 09.30-17.30
Saturday – Sunday: 10.00-17.00

Surabaya Clinic:
Monday – Friday: 09.30-17.30
Saturday – Sunday: 10.00-17.00

(03) What payment methods do you accept?

We accept cash, QRIS, debit cards, and credit cards (Visa & Mastercard).

(04) Do you have any promotions?

Yes, we offer a First Trial Promo (50% OFF) for new patients:

 

  • Physiotherapy: IDR 750K → 375K
  • Bone Setting: IDR 1,500K → 750K

 

Benefits include pain relief, improved posture, and better mobility.
Terms & conditions apply (new patients only, reservation required, cannot be combined with other promos).

(05) What services do you offer?

We provide:

  • Bone Setting (Tit Tar)
  • Physiotherapy
  • Traditional Chinese Medicine (Acupuncture, Cupping, Moxibustion)
  • Dry Needling
  • Shockwave Therapy
  • Sports Massage
  • Recovery Therapy

(06) What conditions do you treat?

We specialize in treating conditions related to:

  • Bones
  • Joints
  • Muscles
  • Ligaments

(07) Do I need a consultation before treatment?

Yes. A consultation is required to assess your condition and determine the most suitable treatment plan.

(08) How long does each treatment take?

  • Bone Setting: ±45 minutes
  • Physiotherapy: ±45 minutes
  • Dry Needling: ±15 minutes per area
  • Shockwave: ±15 minutes per area
  • Sports Massage: ±30 minutes
  • Acupuncture / Cupping: ±20 minutes

(09) Who performs the treatment?

All treatments are performed by senior therapists trained directly under Master Chris Leong.

(10) Is there an age limit?

There is no strict age limit. Treatment depends on the patient’s condition

(11) How do I make a booking?

You can book by providing:

  • Name
  • Phone number
  • Preferred branch
  • Date & time

 

Our team will assist you with scheduling and recommendations.